Original topic:

Facing charging issue

(Topic created on: Wednesday)
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ostadTareq
Beginner Level 4
Options
Galaxy S
I used S24 Ultra for a year without any problem. Recently I got wet due to rainrain during that time phone was in my pocket. Returning home I tried to charge my phone, but it wasn’t working properly. 

After some time phone kept charging at 10/15 watt. Regular speed of charging. My charger and cable are fine.
What to do, should I purchase a wireless charger & use it that way?
Or should I get my port repaired? 
If I get my port repaired how much would it cost?
4 Comments
user783
Active Level 3
Galaxy S
Kindly go to service center. No, your port is not damaged, it has liquid inside and, it might enter more areas I recommend repairing it thru a authorized service center. Although wireless charger can help you for some day. (Accept this as a soltui to help other users)
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goodthings
Expert Level 5
Galaxy S
Kindly go to service center for check and resolves this issue. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically. Please be informed that the repair and parts cost always confirmed by the service center only.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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