Exchange IMEI Validation issue with cashify

[Akshay_max]

I was exchange my s 23 ultra for the new s25 while exchange even after full passed on the cashify diagnosis app after scanning the QR code it showed as IMEI Validation pending wait for 5 min

Even after trying for 5 to 6 times still the issue was showing.

[Akshay_max]

Ok bro

[AdityaSharma55]

It shows error but if you try again then no problem. I face this too.

[Subham21]

Take screenshot of the IMEI page and ask him to upload there. There is an option to upload photo from gallery.

[Akshay_max]

They canceled the order

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that we have a dedicated team that can surely provide you with all the information regarding your query, please contact via ( 180057267864/ 1800407267864. operation 24 working hours ([Option 1/2 for language (English/Hindi) → Option 3 for Samsung shop]) to reach them.

Warm Regards,
Samsung Customer Support

[Ammu2346]

I'm facing same issue.

[Ammu2346]

Any solution regarding this issue..