Original topic:

Display problem on S22Ultra

(Topic created on: 02-20-2024 02:59 PM)
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reciprocator_12
Active Level 1
Options
Galaxy S
My #S22Ultra is showing a bright green patch near the top and black lines on the entire display after Android 14 and OneUI 6 update.
The problem only appears for 120Hz Adaptive refresh rate and disappears for 60H

image


15 Comments
Suresh9305
Active Level 5
Galaxy S
During December
ThePredator
Active Level 6
Galaxy S
Try turning off the adaptive refresh rate and chk again
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Galaxy S
Didn't work
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ThePredator
Active Level 6
Galaxy S
Oops, then sorry, pls visit nearby service center
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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sufyan076
Beginner Level 5
Galaxy S
Facing the same
0 Likes