Display issue line on S20 plus

[PrinceJosh]

Couple of months back after updating the software i got an vertical lines on my S20+, i visited service centre where they agreed no physical damage were present and yet they charged me for display replacement which cause by software update by Samsung. Even made contact with Customer service they informed me to create job sheet kinda thing, which the Samsung service centre didn't do. 

I spent around 15k for display replacement 

[iamrohitkm]

It is actually free of cost. Samsung shouldn't charge any amount for this. Samsung has issued this.

[Imran_J]

Same issue I am facing I am going service centre I am explain display issue my display and battery change free of cost
Really great Samsung

[TSeries]

File a complaint against service center.
If Samsung told you to get the Jobsheet, it means Samsung is willing to help you. But these service center people are notorious.
They have no right to not make a jobsheet.

[PrinceJosh]

Where i can raise a complaint?

[TSeries]

Search google or google play for Consumer complaint app.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support