Original topic:

Automatic Restart issue, display issue after 7.1 update in galaxy S23 ultra

(Topic created on: a week ago)
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Namit_2021
Beginner Level 2
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Galaxy S
My Galaxy S23 ultra is restarting again and again after update it is restart itself and also the display is also I think burnt dont know how but this issue happened after receiving the new 7.1 update. I went to service center and they told me that you motherboard will be replaced which will going to cost me Rs. 41000.
What kind of service is this, why cant samsung do the same thinv just like OnePlus did.
Really poor service. I will never update my phone again.
1 Comment
cs_member10
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Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

As you have already coordinated with the service center team, they have provided guidance regarding the Samsung policies. The service center will also confirm the estimated repair time frame. We assure you that our services are top-notch, carried out by trained and certified engineers, using only genuine parts.

For any further assistance regarding this matter, please feel free to reach out and coordinate with the service team directly.

Warm Regards,
Samsung Customer Support

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