Original topic:

Data while on call option missing

(Topic created on: 11-11-2022 07:23 AM)
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simbhagowda
Active Level 3
Options
Galaxy S
I'm currently using two sim cards on galaxy s20 fe 5g with sim 1 its jio and sim 2 airtel i use internet with sim 1 and all banking stuff and calls and other documents are registered with sim 2 when ever i am using internet if a call arrives to sim 2 the sim 1 internet just turns off and i tried searching any methods to fix this but no samasung s20 fe 5g doesnt have the option of use data while on call (or) data on seconday sim need help to fix this 

39 Comments
iamrohitkm
Expert Level 5
Galaxy S
As per I know when you are using 2 sims there's an option to switch internet to Sim 2 on call while you are on call on sim 1. This option is under connection and settings. I am using only 1 esim so I am unable to attach the screenshot but I used this option when I was using 2 sims.
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simbhagowda
Active Level 3
Galaxy S
No it does not have the option that is what i meant to say the option to use data while on call is missing
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simbhagowda
Active Level 3
Galaxy S
Here's the proofScreenshot_20221111-071830_Call settings_1000001718_1668131311.jpg
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iamrohitkm
Expert Level 5
Galaxy S
Check-in the sim manager there you can find it. Plz accept the solution if it helps. Screenshot_20221111_075143_Call settings_1000003354_1668133303.jpg
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simbhagowda
Active Level 3
Galaxy S
No there is no such option in sim card manager
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Kunal2
Expert Level 1
Galaxy S
Bro as per my observation you can't use sim 1 data if you are on call on sim 2
You can use auto data switching option to switch sim1 data to sim 2 if sim 1 data can't connect and vice versa.but i am not sure if this will work at the time of calls
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simbhagowda
Active Level 3
Galaxy S
Who said that we can use internet on sim even while on call previously the option was there but now they have removed itScreenshot_20221111-074344_Settings_1000001722_1668132824.jpg
simbhagowda
Active Level 3
Galaxy S
That above pic is from samsung band selection app
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iamrohitkm
Expert Level 5
Galaxy S
I hope this helps you.Screenshot_20221111_083449_Call settings_1000003359_1668136065.jpgScreenshot_20221111_083355_Settings.jpg
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