Original topic:

Contacts issue

(Topic created on: 10-05-2024 05:27 PM)
1455 Views
HarishMohammed
Active Level 4
Options
Galaxy S
Hey, I found a bug on the contacts as I keep deleting some photos from the contacts. But later again it's keep updated automatically. Again Im deleting the photos in contact and later it's getting added.

Note: I didn't updated the latest software
3 Comments
Imkatna
Active Level 5
Galaxy S
This is something new

Lets check it once again to see if the problem is still there
Anonymous
Not applicable
Galaxy S
because those of your contacts have their Google account with their own photos
so it's them who selected those photos in their Google contacts
your phone always sync and backup your contacts
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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