S23 ultra after update contacts app is facing bug or error issues, while choosi

[rahulishwar]

S23 ultra after update contacts app is facing bug or error issues, while choosing/searching a specific contacts the selected contact scrolls up and facing difficulty to make call, also gallery app became slow and hanging 

#Samsung #s23ultra #samsungs23ultra #update

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists and contact app issue, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Saashy]

Bro, they are Scamsung, they don't listen to anyone. These idiots have gone mad. This is the best way only to boycott their phones and avoid taking their phones. They ruined their old series by giving such bad updates so that their new series can be sold as much as possible.

[Zeus_26]

Samsung users, especially the S23 lineup community — it’s time to speak up. One UI 8 is still in development, and this is our best chance to push back. We demand Samsung unlock the following missing Galaxy AI and UI improvements on the S23 series before rollout:

• AI Audio Eraser
• AI-powered Smooth Zoom in Video
• AOD Wallpaper Dimming
• Natural Language Search in Settings
• LOG Video Recording / Advanced Camera Formats

These aren’t hardware-limited — they’re business-limited. A developer even rooted their S23 and flashed the Galaxy S25’s One UI 7 build, and all Galaxy AI features worked perfectly, including Audio Eraser. That proves it’s not a hardware issue — it’s a tactic to push new sales.

Samsung has reversed decisions in the past when users stood united. Let’s post, comment, and demand fairness. We paid for a flagship — we deserve flagship features.