Original topic:

Contact storage draining my battery

(Topic created on: a month ago)
194 Views
shakiromer
Active Level 1
Options
Galaxy S
In battery usage section there is one app called 'contact storage ' is draining my battery. And i cant see this app anywhere else in my phone. Please help someone to find out the issue 
7 Comments
ojwh
Active Level 8
Galaxy S
Hello. Sorry to hear this. Do you have a screenshot of the Battery activity or Battery tracker, showing that contact storage is draining your battery? Or any screenshot that indicates this?
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shakiromer
Active Level 1
Galaxy S
Yes, sure
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shakiromer
Active Level 1
Galaxy S
Check this1730620456146_1730620456138_0.jpg1730620472694.jpg1730620472710.jpg1730620472730.jpg
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Samsung_specialist
Community Manager
Options
Galaxy S

We sincerely apologize for the inconvenience you're experiencing. To help resolve this issue, please follow these steps:

Go to Settings > Apps > Show system apps.
Search for Contacts Storage.
Tap Force Stop, then select Clear Data.
If the issue persists after trying the steps above, we recommend submitting an error report for further assistance. Here's how:

Launch the Samsung Members app.
Tap on Support, then scroll down and select Send Feedback.
Tap the pen icon, and select Error Reports.

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shakiromer
Active Level 1
Galaxy S
Still having the same issue
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shakiromer
Active Level 1
Galaxy S
The app is eating my battery drastically
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shakiromer
Active Level 1
Galaxy S
Thank you so much
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