Circle to search not working

[Akp99]

Circle to Search not working on my Galaxy S24 Plus. Is that only on my device or for everyone?

Kindly share the solution with me.

[oshomrityunjay8]

It's working in my s24 plus

[Akp99]

I don't know after the latest update, it is not working

[sumitdala]

Restart your device. Or try clearing the cache for google. Also update all your apps through Google play store.

Best wishes ❤😊

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● How to set up Circle to Search feature:-
Step 1. Open Settings > Tap Display.
Step 2. Tap Navigation bar.
Step 3. Enable Circle to Search to On.

● How to use Circle to Search feature:-
Step 1. Tap and hold the home key.
Step 2. Use your finger or an S-pen to circle or tap the object of interest.
Step 3. Once your finger or S-pen is removed from the phone's screen, the web search will begin.
Note: Due to the nature of the search algorithm, searching for the same image may produce different outcomes.

If still unable to use, it can happes due to Google Policy, underage Google Account users cannot use Google's Discover and Generative Wallpaper features on the Galaxy device. Restricted access to the use of Google's Discover and Generative Wallpaper features on Galaxy device for underage Google Account users.
Notes: The above is subject to change dependent on Google policy updates.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support