I had turned on enhanced data protection in settings which gives us a back-up code to recover data but i lost the code and was not able to recover my old data..
I set up my phone as a new one without recovering the old data but still if i want to backup the current data it says to enter the old back up code.
I've even talked to the customer care and they're not able to figure it out.
Request you to please tell me if there's a way how to reset the code so that i can backup my new phone.
And the Samsung website itself says the process to reset the code which is in settings security option but i dont see that option in my phone.
As per your concern we want to inform you that if you had your old device that then you able to access to E2EE (end-to-end encrypted) data, you can change recovery code through “Enhanced data protection > Change recovery code” menu on the device.
