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04-13-2024 08:50 AM in
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04-13-2024 06:27 PM in
Galaxy SDear Samsung member,
Greetings from Samsung customer support.
As per your query, please follow the easy troubleshooting steps which might help to solve the issue.
Clear camera application data-
Kindly check the device once after clearing the data from the camera app.
Please follow the below steps:
Navigate to apps screen and tap on Settings.>>Tap on Apps>>Tap on Camera>>Tap on Storage>>Tap on Clear Data>>
Remove third party application
Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.
Navigate to apps screen and tap on Settings>>Tap on Apps>>Select the third-party application from Apps (Eg. DU Recorder) >>Tap on Uninstall>>
Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support