Original topic:

Camera failed

(Topic created on: 04-21-2024 05:27 PM)
472 Views
sidhjadav
Active Level 2
Options
Galaxy S
Any one facing camera failed problem in s23+(on one ui 6.1) after switching on  phone??
8 Comments
Ronkzz
Active Level 7
Galaxy S
try following
clear cache of camera app
force stop camera app and relaunch
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sidhjadav
Active Level 2
Galaxy S
Done all procedure
Ronkzz
Active Level 7
Galaxy S
still crashing??
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sidhjadav
Active Level 2
Galaxy S
Yes..camera works fine after few hours..m facing problem when phone is switched on only
Ronkzz
Active Level 7
Galaxy S
try
clear data option (camera app)
but backup your pictures before you do this
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sidhjadav
Active Level 2
Galaxy S
Reset phone also but same issue persists
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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sidhjadav
Active Level 2
Galaxy S
I already sent
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