I have been facing this issue with my samsung galaxy s24 ultra, the inbuilt video player unable to play the video where the video got left off. Suppose I'm watching a movie and closed the video player in the middle and went to play back the same it's starting from the beginning.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
