Original topic:

S22 Ultra getting heated

(Topic created on: 04-13-2024 08:56 AM)
424 Views
LJ7
Active Level 2
Options
Galaxy S
Hi, may i know why my s22 ultra getting heated af?? Even for small game like COC , Dragons berk . I don't think this flagship is not able to play these games without getting heated 🤔
I turned off all the unnecessary settings like wifi ,gps , Bluetooth. I didn't buy this one to turn off all the basic settings and to use it, right?

2 Comments
Galaxy S
For me it's not the same case, I am playing warzone mobile, COD, pubg and its get heated to an extent. And its normal bcz of chipset in s22 ultra. Even sanpdragon has accepted that this is the weakest chipset. but the Game you are playing should not do such heat.
As its summer now, so try playing in AC room or in front of cooler to avoid heating of mobile. Otherwise wait for future update.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Turn off Wi-Fi, GPS, Bluetooth, etc: Turn off unused functions like Wi-Fi, GPS, Bluetooth & Location settings when not using them.

Please follow the below steps:
Step 1: On the home screen swipe down the notification panel.
Step 2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Decrease the screen brightness: If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Long duration of graphics-intensive gaming sessions may cause the heating issue.

Usage of mobile phones when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes