Original topic:

Camera and battery quality in S23U(ui6.1)

(Topic created on: 09-02-2024 08:03 PM)
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mitmoond
Active Level 4
Options
Galaxy S
Recently bought S23U because of camera,performance and battery life but not satisfied with the samsung. 
Performance is ok but due to size and weight these things can be manage.
Battery life: Not as per the reviews. I am charging the phone till 80% as per the guidelines given by samsung. What is the point of having 5000mah then if SOT is 4hr30min.
Camera: For me camera is average as compared to one plus 11 and 12. If I choose 200mp then pictures are somewhat smooth but looses the quality once I zoom into the picture taken.
Pictures taken in night are good only

Please give your insights if I am doing something wrong and also give suggestions to improve Battery and picture quality.
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7 Comments
man89
Active Level 3
Galaxy S
Samsung only fool us .after warranty period ur phone become wrost. But samsung advised u to go service center. And service center ......
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mitmoond
Active Level 4
Galaxy S
After purchasing this S23U,I feel the same.
Phone is heavy,bigger and it is not giving the same output as it should be.
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Happy-User
Active Level 7
Galaxy S
For camera I too feel like u 😀. I have 2 samsung phone s23 8/256 & s23fe in my home but direct camera Quality of samsung r Down in comparison with Many 40-50k range phone. I have to edit photo through picsart or snapseed before using anywhere. Yes but After edit I m getting satisfied, as it become good
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mitmoond
Active Level 4
Galaxy S
Thanks, for the response. If we need to edit each photo then what is the point of having a premium phone.
I have another phone OP11 and camera is much better than this without editing.
I am really disappointed with the samsung premium phone.
Happy-User
Active Level 7
Galaxy S
Yes, u r right.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient. However, kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device camera issue: Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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mitmoond
Active Level 4
Galaxy S
For your information, I have posted on this forum after resetting my device for two times.
Please be precise.
What is the point of having 5000mAh battery if we can't charge it above 80% and can't discharge it below 20%.
It means the 40% capacity is not usable.
This means we just left with 3000mAh only.
If anybody go through the solution provided then they are not using the device they are just keeping this heavy brick.
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