Original topic:

Black mark on the display

(Topic created on: 09-02-2024 06:46 PM)
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LH44FAN
Active Level 1
Options
Galaxy S
Hello,
I recently noticed there is a tiny black mark, which looks like a dead pixel on my phone display. I am using the s21 ultra. No physical damage but I am concerned about this black dot on my display. Is it a serious issue? Do I need to change the display or it can be repaired?

image


6 Comments
Abpal
Active Level 10
Galaxy S
Displays cannot be repaired. If you feel it is very much bothering you, then there is no way other than replacing display.
LH44FAN
Active Level 1
Galaxy S
Yeah I get it. Will the black dot get bigger? Now it doesn't bother but if it gets big day by day then I have no choice other than replacing it.
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Abpal
Active Level 10
Galaxy S
Generally black dot happens when that particular area gets a powerful shock from screen side. But, since, you are telling that you did not drop it and there is no damage to that side then, I don't think it will grow bigger.
LH44FAN
Active Level 1
Galaxy S
Thats great. Thanks !
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arusha1234
Active Level 7
Galaxy S
Use your phone in dark theme. It wont be visible
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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