Bomb swipe to screenshot gesture not working properly

[surwsh]

This is happening to me in a lot of phones including my samsung galaxyD25ultra and my dad's samsung galaxyM33 this feature in particular it's not working. I tried restarting and resetting my phone 2 factory settings. But nothing's working. I have a case with the slight bump and a sceen protector on both of the phones, is it the culprit or my phone needs to go to the service center to fix the issue

[Kunapatra]

U mean palm swipe right to left to take screenshot?

[surwsh]

Yes

[Kunapatra]

Its working fine in my S23 I think you're facing this issue bcoz of screen protector

[Kunapatra]

Enable this option I think this will help

After enable restart the device once

[sksingh08]

You should try another shorts like Dubble tap or Actions button

[surwsh]

Yeah, but it's a feature baked into the phone right? It should work properly. But in this case, it is not working.And I want to know why that's all

[sksingh08]

Yaa many time palm swipe is not work properly that's why i use RegiStar module of Goodlock app.
Regustar Shortcut is more easy than palm swipe

[surwsh]

I contacted the Samsung customer care and they're telling me to factory. Reset the phone and I don't want to do that

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that all devices have different and specific features depending on their hardware and software. As of now, the particular feature the Bomb swipe to screenshot gesture you inquired about is not available on Samsung devices.

Kindly perform the following steps to set it in accessibility advanced settings to enable the Palm swipe-to-capture feature.

You can use the Palm swipe-to-capture feature by swiping the edge of your hand across the whole screen to take a screenshot after enabling it.

Path: Settings > Advanced features > Motions and gestures > turn on ‘Palm swipe to capture.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support