Original topic:

S25 - Bixby doesn't work properly after OS Update UI 7

(Topic created on: 04-22-2025 06:07 PM)
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Shanstone
Active Level 5
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Galaxy S
Dear Sam Team,

Kindly look in the attached screenshot, mist often I use voice comands to make calls sometimes to even send text messages 

image

For example : I said "call Swetha" and this is the response , it takes a whole new word, have many other names too like sudhakar and it says suda car and it's annoying., kindly help me to fix this is it anything to do from my side., I been using for last 4 years from S20/23 and now 25 , even before the update it was working great with no glitch 
2 Comments
Janmajaya123
Active Level 10
Galaxy S
Samsung users, we need your voice!

You also suffering from any issues that you have? You're not alone!

Like, comment & support this post to make Samsung listen!

Click now: https://r2.community.samsung.com/t5/Galaxy-A/Samsung-s-Response-Isn-t-Enough-Look-What-They-Said/td-...

cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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