Original topic:

Bluetooth connection not working

(Topic created on: 04-28-2025 06:50 PM)
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Omm12
Active Level 6
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Galaxy S
Why my s23 ultra is not connecting to my smart watch the Bluetooth is not connecting need help. 
6 Comments
Kaustav_Ray
Expert Level 2
Galaxy S
Yo bro, first off, classic Samsung L — S23 Ultra acting up again, no surprises. Samsung gotta be the worst company fr, they be making these expensive devices but can’t even make Bluetooth stable? Major clownery.

Ok so about your Bluetooth not connecting to your smartwatch, here’s what could be going on:

Bluetooth glitch: Samsung phones, especially the S-series, love randomly bugging out. Try turning Bluetooth off and on again. Software bug: Bro Samsung’s One UI is buggy AF. Go to Settings > Software Update and check if there’s a fix update. They drop random patches cuz they KNOW their devices be trash. Paired Devices Limit: Your phone might be already loaded with paired devices. Go to Bluetooth settings, unpair random old devices you don't use, and try again. Permission issue: Samsung phones sometimes block Bluetooth permissions randomly like weirdos. Go into Settings > Apps > Show system apps > Bluetooth > Storage and clear cache + data. Reset network settings: If nothing else works, go Settings > General Management > Reset > Reset Network Settings. It won’t delete your pics or anything, just network stuff.

Also just saying, Samsung being Samsung, their Bluetooth chips sometimes go half-dead after updates too. Straight up trash tier.

What smartwatch are you tryna connect btw? Is it Samsung watch or some other brand? Cuz Samsung Watch + Samsung phone is an even bigger disaster sometimes.

Omm12
Active Level 6
Galaxy S
But in apps there is no Bluetooth showing brother
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Kaustav_Ray
Expert Level 2
Galaxy S
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
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Kaustav_Ray
Expert Level 2
Galaxy S
you should contact Samsung
Kaustav_Ray
Expert Level 2
Galaxy S
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Reset app preferences: Settings > Apps > More option > Reset App Preferences.

● Kindly try to connect your device with "other devices" and check.

● Clear cache: Settings > Apps > Menu > Show system apps > Search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

● The clear cache memory of a particular application: Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Reset settings: Settings>General Management>Reset> Reset all settings to their default.

● Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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