Battery issues

[Larry1810]

Hi, My S24 Ultra's battery draining much faster than usual. It started after I did the latest software update this morning. Also to add, the phone's usage is the same as usual. Please help with this issue.

[9547937312]

Maloy das

[Gouthamram]

Disable unused system apps & use original chargers

[Coffee_Cat]

It's not a new Issue 😞 ultra series still struggling with serious battery drain.

You can try once with The code *#9900# provides access to the "SysDump" mode on Samsung devices,
And reset the battery stats.

[Sameer]

Making few changes can enhance battery life to a greater extent .. 


Making the following changes as shown in the video ...wait for few weeks for the phone to study the usage patterns and you will see an improvement in battery life 


https://youtu.be/DXM7pdW5a-w?si=cXv4W6zVL3JvVBqp 


Also make your phone run 2x faster. 


https://youtu.be/pgNi1Pmua3c?si=HvJhiGglU77saHG9

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support