Original topic:

Battery draining

(Topic created on: 09-12-2024 11:27 AM)
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BITTUS24ultra
Active Level 1
Options
Galaxy S
After the latest update. My s24 ultra is facing battry drain issue very fast... May be it takes time to optimise.. But not happy with the issue. 
8 Comments
tushu11
Active Level 6
Galaxy S
Facing same issue... after update
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goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Galaxy S
Same hear
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Galaxy S
Battery drain too fast also factory reset it
Also changed settings and tried but battery drain is too very fast
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RavisinghT
Active Level 4
Galaxy S
S22 &S24 is battery drain 😒
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Aniket1
Beginner Level 5
Galaxy S
On 24 ultra most of the guy says on reddit battery backup improve and i also notice that
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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