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12-21-2024 08:15 AM (Last edited 12-21-2024 08:20 AM ) in
Galaxy SSolved! Go to Solution.
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12-21-2024 08:33 AM (Last edited 12-21-2024 08:33 AM ) in
Galaxy SIt's not just you, though - many S24 Ultra users have reported battery draining issues, with some experiencing as little as 3-4 hours of screen time with moderate usage. Others have noticed that the battery life is terrible, with the phone lasting only a few hours with minimal use.
Heating problems have also been reported, which might be contributing to the battery drain. It's possible that the phone's processor is working harder than usual, generating more heat and consuming more power.
To mitigate these issues, you can try:
- *Adjusting your network settings*: Manually switch to 4G when you're not using data-intensive apps to conserve power.
- *Disabling unnecessary features*: Turn off location services, Bluetooth, and Wi-Fi when not in use to reduce power consumption.
- *Closing resource-intensive apps*: Regularly close apps that consume a lot of power, such as social media or gaming apps.
- *Updating your software*: Ensure you're running the latest software version, as updates often include performance and battery life improvements.
Keep an eye on Samsung's community forums and support pages for potential software updates or patches that might address these issues.
Please do check these links.
https://eu.community.samsung.com/t5/galaxy-s24-series/s24-ultra-battery-drain/td-p/9171801/page/3
https://eu.community.samsung.com/t5/galaxy-s24-series/s24-ultra-battery-drain-issues-is-terrible/td-...
https://eu.community.samsung.com/t5/galaxy-s24-series/battery-draining-fast/td-p/11161269
https://eu.community.samsung.com/t5/galaxy-s24-series/power-saving-mode-its-actually-draining-my-bat...
https://eu.community.samsung.com/t5/galaxy-s24-series/samsung-s24-ultra-battery-issues/td-p/9285302/...
If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊
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12-21-2024 10:09 AM in
Galaxy S- Mark as New
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12-21-2024 08:20 AM in
Galaxy S- Mark as New
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12-21-2024 08:29 AM in
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12-21-2024 08:30 AM (Last edited 12-21-2024 08:30 AM ) in
Galaxy S- Mark as New
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12-21-2024 08:33 AM (Last edited 12-21-2024 08:33 AM ) in
Galaxy SIt's not just you, though - many S24 Ultra users have reported battery draining issues, with some experiencing as little as 3-4 hours of screen time with moderate usage. Others have noticed that the battery life is terrible, with the phone lasting only a few hours with minimal use.
Heating problems have also been reported, which might be contributing to the battery drain. It's possible that the phone's processor is working harder than usual, generating more heat and consuming more power.
To mitigate these issues, you can try:
- *Adjusting your network settings*: Manually switch to 4G when you're not using data-intensive apps to conserve power.
- *Disabling unnecessary features*: Turn off location services, Bluetooth, and Wi-Fi when not in use to reduce power consumption.
- *Closing resource-intensive apps*: Regularly close apps that consume a lot of power, such as social media or gaming apps.
- *Updating your software*: Ensure you're running the latest software version, as updates often include performance and battery life improvements.
Keep an eye on Samsung's community forums and support pages for potential software updates or patches that might address these issues.
Please do check these links.
https://eu.community.samsung.com/t5/galaxy-s24-series/s24-ultra-battery-drain/td-p/9171801/page/3
https://eu.community.samsung.com/t5/galaxy-s24-series/s24-ultra-battery-drain-issues-is-terrible/td-...
https://eu.community.samsung.com/t5/galaxy-s24-series/battery-draining-fast/td-p/11161269
https://eu.community.samsung.com/t5/galaxy-s24-series/power-saving-mode-its-actually-draining-my-bat...
https://eu.community.samsung.com/t5/galaxy-s24-series/samsung-s24-ultra-battery-issues/td-p/9285302/...
If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊
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12-21-2024 10:09 AM in
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12-21-2024 06:10 PM in
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12-21-2024 06:48 PM in
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12-21-2024 10:09 AM in
Galaxy S
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12-23-2024 09:55 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We also request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
