Battery drain in s24 ultra

[jaganj127]

Battery draining fast.in s24 ultra. The battery solidly stands only for 3 to 4 hours of sot after oneui 7 update.the heat issue is very bad.the phone gets overheat after usage of phone for min 10 mins after one ui update.thr charge max last for 3 to 4 hours without usage also drains batter..samsung please acknowledge and solve the problem

[S24ultra1505]

This issue has been reported to Samsung; we anticipate a positive response and subsequent upgrade.

[lakshmipathy79]

Optimization will take few days, then it might settle.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product.

To fix battery drain issue please use the link to perform some easy troubleshooting steps: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

2. Remember the Google password before resetting the device because it is required during initial setup.

3. If you do not remember then reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still To share a log file, open Samsung member application >> tap on support >> tap on send feedback >> choose composer option >> select error >> select the appropriate category >> type your query

Warm Regards,
Samsung Customer Support