Original topic:

Battery draining S24 Ultra

(Topic created on: 10-18-2024 05:38 PM)
171 Views
Nijju786
Active Level 6
Options
Galaxy S
Is it ok 
image


9 Comments
ovais001
Beginner Level 2
Galaxy S
After updating my s22 ultra my phones display is flickering please samsung replace my display free of cost as its not my fault nor i broke my display
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Oneui_new
Expert Level 5
Galaxy S
Have you tried 60hz display mode? Is it still flikering in 60hz?
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safwan7165
Beginner Level 3
Galaxy S
Its ok
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Nijju786
Active Level 6
Galaxy S
Really 😮
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Wodehouse
Expert Level 5
Galaxy S
Try changing to performance light.1729252832240.jpg
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Nijju786
Active Level 6
Galaxy S
But in light mode, I am not able to use 5G, bro. 😔😔
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Wodehouse
Expert Level 5
Galaxy S
I use 5G in light mode. I have S24. You should too 😊. It only reduces processor speed to conserve battery and run cooler. Nothing to do with 5G. If you have enabled power saving and disabled 5G then 5G won't work. Even here you can toggle off 5G disable. If my reply helped mark my reply as resolved.
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Nijju786
Active Level 6
Galaxy S
No, it's not a solution, bro. Even in light mode, 5G doesn't work.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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