S25 Ultra battery degradation after May update

[CaptainChiku]

The battery on my S25 Ultra is draining much faster after the may update, as compared to before. 

I've done nothing, and it's down by 5% in a matter of 10 minutes. Earlier it used to last the whole night and not even deplete by 5%. Earlier I used to get atleast 1 day of screen off time and 12 hours of screen on time on a single charge.

Now, I'll be lucky if it manages to last even 24 hours even with 5 hours of screen on time.

Fix the battery issue.

[Mani4]

Please try to clear cache partition after booting in recovery mode, if not solved format, the device after backup. If it works, you can mark this as a solution, which will also help other users. To do so, click the three dots in my reply section and select "Accept Solution." Thank you!

[CaptainChiku]

I've already done that, still the issue persists.

I don't know why I need to format my device after an official update.

[Mani4]

Please file a complaint with Samsung customer support through the Samsung Members App, including the error report and log files related to this issue. Then, wait for the next update, as the Samsung team may address the problem soon. If you'd like, you can mark this as a solution, which will also help other users. To do so, click the three dots in my reply section and select "Accept Solution." Thank you!

[CaptainChiku]

How do I include an error report and log files while complaining to Samsung support? Please give me a step by step.

[Mani4]

goto support in members app > Quick help> send feedback > error reports > batter/power/charging and mention ur issue then submit

[CaptainChiku]

Done, sent the error report along with a screenshot of my screen on time before the May update and the error log too.

How long do you think it would take before I get a response? Is there any hope that my issue would be fixed.

[Mani4]

a day or two

[CaptainChiku]

Is there any hope my issue would be fixed?