Battery drained

[Ajaharuddin07]

On my new s24 plus battery drained soo fast . I bought this device 7th june . I did everything but none of those worked .

[BiRdMaN]

Send an error report along with log files to customer support through this members app and Samsung will fix it in the next update

If you find this helpful please Accept it as a Solution Thank 😊

[Ajaharuddin07]

How to report ?? And where i find log file ?? Plz tell me

[BiRdMaN]

On samsung members app find support at the bottom
Click and send an error report

Please Click on the 3 vertical dots and Accept as a Solution

[vivek006 · Accepted solution]

It will optimise by end of this month don't worry.
Even I bought the same phone in may-2025 & by june it optimised & getting SOT around 6+hrs(No gaming) with 25 to 30% left by night.

[Ajaharuddin07]

Any others problem do you have??

[vivek006 · Accepted solution]

Nope

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[anshu776]

I am facing same problem on my s24+. I bought this mobile on 6 may and i am getting only 3-4 hr screen on time with normal uses no gaming no video play only internet surfing, i have made every setting to save battery but no improvement ,,,,