Battery drain

[banty18]

I'm using my s24 ultra since last one month and everything is great with my phone but when it comes to battery, I expected much with this phone. Battery drain is a serious problem with it. Please solve this problem Samsung. 

[MOQBALI]

Addressing Battery Drain in Samsung Galaxy S24 Ultra

Common Issue

Battery drain is a common issue with smartphones, including the Samsung Galaxy S24 Ultra.

Causes of Battery Drain

Common causes include high screen brightness, background apps, network usage, battery health, and active features.

Optimizing Battery Life

To optimize battery life, reduce screen brightness, manage apps, update software, use power-saving modes, monitor usage, and consider hardware checks if necessary.

Software Updates

Waiting for software updates from Samsung can also help address battery drain issues.

[hamydansari]

Uninstalling unnecessary applications usually does the trick. Analyse your battery usage in settings, figure out what is draining the juice.

[Samsung_specialist]

To address the battery drain concern, we recommend performing additional troubleshooting steps to identify the root cause of the issue. These steps may include:

1. Update Software: Ensure that your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
   - Step 1: Go to Settings > Software update.
   - Step 2: Tap on Download and install.
   - Step 3: Follow the on-screen instructions.

2. Setup Phase: Your new phone’s battery may initially drain faster as you set up applications and features. This is part of the setup phase, and background operations are optimized during this time. Allow a few days for all background operations and syncing to complete.

3. 5G Service Impact: While connected to a 5G network, your phone may consume more battery than usual due to the high-speed processing of large-capacity data. Consider optimizing overall usage and adjusting background usage limits.

4. Optimization Steps:
   - Open Settings > Battery and device care > Optimize now.
   - Adjust Background usage limits: Settings > Battery and device care > Battery > Background usage limits.

5.  Use adaptive battery: Settings > Battery and device care > More battery settings > Adaptive battery.

If you have attempted these steps without success, we kindly request you to visit the nearest service center for a physical inspection of your device. You can locate your nearest service center using the following link: https://www.samsung.com/ae/support/service-center/