Original topic:

Battery Drainage

(Topic created on: 07-29-2023 03:15 PM)
130 Views
nickfurryJ
Active Level 1
Options
Galaxy S
Very short time battery 🔋 drain SAMSUNG S20 FE 5G
0 Likes
3 Comments
Mr_Gautam
Active Level 7
Galaxy S
Yes, I charge my phone upto 85% and just after removing from charging it gets to 84% within 1 minute. I discharged my phone from 100 to 20 while playing 2 hrs BGMI, 1 hr Youtube both without speaker volume and few more normal tasks on 4G and my SOT was around 5 hrs. I believe on using 5G average backup of S20 FE 5G should not be more than 5 hrs on normal tasks. I've seen many battery drain videos on Youtube 5 hrs is the average backup which we get.
0 Likes
umesh30
Expert Level 2
Galaxy S
Check battery health from diagnostic section in this samsung member app... If it's not good then you need to replace the battery...
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes