Original topic:

Samsung S23 Ultra 6.1 and April update issues

(Topic created on: 04-15-2024 03:22 PM)
8884 Views
Jerrydon
Active Level 3
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Galaxy S

image

After updating to 6.1 in S23 Ultra I'm having lots of issues. I thought it will be fixed with April update. But still I'm facing same issues. 

1. Phone is getting heated up even with normal usage
2. Drastic drainage in battery (earlier it was lasting upto 24 hours, but after this update it last only upto 12 hours)
3. Charging time got increased. It's taking more time to get charged
4. Screen flickering issue. After April month update
5. Camera quality issue.

#samsung please look into these issues and please provide a fix as soon as possible.

33 Comments
BLACLEVI
Active Level 6
Galaxy S
Yes bro, same problem at s23 also
Jerrydon
Active Level 3
Galaxy S
Yes bro. Samsung should adress this issue. It is affected to the S series
Galaxy S
+1
BLACLEVI
Active Level 6
Galaxy S
I think ,should I jump to iphone!!!
S_Kumar73
Expert Level 5
Galaxy S
Wise idea
alshamsi
Active Level 1
Galaxy S

Well iphones are worse in regards of killing your phone to get the new one

0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

Kindly share the log file regarding your device issues. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve your issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Jerrydon
Active Level 3
Galaxy S
It's not a specific problem to run the scenario and take the log. It's impacted to the entire system. Need a solution soon
Bhava003
Active Level 8
Galaxy S
Issues after OneUI 6.1 Update in S23 Ultra.

- Animations are not smooth.
- Charging speed is slow.
- Battery drains quickly.
- Camera quality has degraded.
- Touchscreen issues.
- Fingerprint sensor lags.
- Face unlock sensor lags.
- Heating issues.
- 5G data Problem.
- AOD
- Not Added new Fonts.
- Add more widgets.
- Poor RAM Management.
- Add One Click to All Apps Catch Clear.
- Good lock Problems.
- Give more S-Pen future.
- Green line issues some users .
- Video Calling Effects not working properly.
- Auto Brightness Issues some times.