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01-04-2025 06:18 PM in
Galaxy S- Mark as New
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01-04-2025 06:22 PM in
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01-04-2025 06:23 PM in
Galaxy S1. *Disable Adaptive Sound*:
- Go to *Settings*.
- Scroll down and select *Sounds and vibration*.
- Tap *Advanced sound settings*.
- Disable *Adaptive sound*.
2. *Check Volume Limit*:
- Go to *Settings*.
- Scroll down and select *Sounds and vibration*.
- Tap *Volume*.
- Ensure that the *Volume limit* is not enabled or set too low.
3. *Disable Do Not Disturb Mode*:
- Go to *Settings*.
- Scroll down and select *Notifications*.
- Tap *Do not disturb*.
- Ensure that the feature is disabled or set to allow exceptions for calls.
4. *Review Accessibility Features*:
- Go to *Settings*.
- Scroll down and select *Accessibility*.
- Review the enabled features and adjust or disable them as needed.
After trying these solutions, check if the ringtone volume remains at the desired level.
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01-04-2025 06:25 PM (Last edited 01-04-2025 06:25 PM ) in
Galaxy S- Mark as New
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01-04-2025 06:53 PM in
Galaxy S- Mark as New
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01-04-2025 07:15 PM in
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01-04-2025 07:15 PM in
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01-05-2025 04:57 PM (Last edited 01-06-2025 01:05 PM ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Check app cache: Settings > Device care > Storage > CLEAN NOW.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Warm Regards,
Samsung Customer Support

