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01-05-2025 12:06 AM in
Galaxy S- Mark as New
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01-05-2025 12:12 AM in
Galaxy SRegarding the camera issue, I'm happy to help you adjust the settings to achieve more natural-looking photos.
Possible Causes
1. *Auto HDR*: The S23's Auto HDR feature might be causing the over-saturation.
2. *Color mode*: The default color mode might be set to "Vivid" or "Live Focus", which can enhance colors, leading to over-saturation.
3. *White balance*: The auto white balance might not be adjusting correctly for bright sunlight.
Camera Settings Adjustments
1. *Turn off Auto HDR*: Go to *Settings* > *Camera* > *Advanced features* > *HDR* and toggle it off.
2. *Adjust Color mode*: Go to *Settings* > *Camera* > *Picture* > *Color mode* and select "Natural" or "Standard" instead of "Vivid" or "Live Focus".
3. *Adjust White balance*: Go to *Settings* > *Camera* > *Picture* > *White balance* and select "Cloudy" or "Shade" to reduce the reddish tone.
4. *Reduce Saturation*: Go to *Settings* > *Camera* > *Picture* > *Saturation* and adjust the slider to reduce saturation.
Additional Tips
1. *Use the "Pro" mode*: Switch to the "Pro" mode, which allows more manual control over camera settings.
2. *Adjust exposure compensation*: Use the exposure compensation feature to adjust the brightness of the image.
By adjusting these settings, you should be able to achieve more natural-looking photos with balanced colors and skin tones.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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01-05-2025 10:44 AM in
Galaxy S- Mark as New
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01-05-2025 10:44 AM in
Galaxy S
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01-05-2025 04:48 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
