Anyone facing any issues with the touch sensitivity after the recent OS update?

[Raaj_VP]

I'm using S21 FE Exynos. After the recent security patch update with One UI Version - 6.0, I'm facing issues with the screen. My touch screen has some issues, like when I touch sometimes it's unresponsive, sometimes it's stuck at places (not repeatedly the same place, randomly happening all over the screen anywhere). In order to unselect it, I've to continuously touch somewhere else to unselect from the stuck place. I'm constantly restarting my device to get rid of this. Still it's not completely fixed though. Any idea how to fix this? BTW my phone is not dropped recently and there is no physical damage happened so far. I feel like it's a bug issue though.

#S21FE #bug #touchscreen #issue

[ozaytsn]

aynı sorunu bende yaşıyorum ozellile cihaz yatay pozisyondayken örneğin masa üstünde 

[Raaj_VP]

Evet çok doğru. Bu sorunla çoğunlukla COD ve Clash of Clans gibi oyunları oynarken de karşılaşıyorum. Bu arada dürüst olmak gerekirse Türkçeyi seviyorum. Hiç Türkçe yorum beklemiyordum ❤️

[ozaytsn]

teşekkür ederim bu arada galaxy s21 fe kullaniyorum sinir bozucu yeni bir probleme rastladim galeride hiçbir fotoğrafın ayrıntısı yok bulamadım tarih çözünürlük vesaire 

[Raaj_VP]

Telefonumda henüz böyle bir şey bulamadım kardeşim.

[XaNNY_4r]

I am also facing the same issue, it you solved the problem?

[Raaj_VP]

No brother. Sadly it still exists. I don't think it'll be fixed till the next update.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Remove the screen protectors and cover from the device once and check the issue after restarting the device.

How to restart the device: Press & hold the power key> Restart> Tap again to Restart.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Raaj_VP]

This isn't related to anything physical. It's due to the software update issue. Fix it first.

[drNavee]

Yes facing the same