Screen text jitter/shake when scrolling

[sai_san0]

Does anybody face text jitter/shake when scrolling? The video in the post is edited at 1/8 speed. You can clearly see the text jitter.


I am unsure now if I have a defective unit or its a software issue. I have the latest update installed (March 01 patch).


I did a factory reset and that didn't help one bit. It is still there and it is very irritating to my eyes.


I also notice the text in an app shake/jitter a but when I minimize and reopen apps from recent apps screen.


Turning touch sensitivity on/off does not change anything. 

[sai_san0]

Where is the comment I can't see it

[sai_san0]

@cs_member10 I cannot see your comment

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[sai_san0]

I already shared the log file using error report. Should I share it again?