Original topic:

S23 Heating and low battery performance

(Topic created on: 01-22-2024 05:46 PM)
226 Views
HimanshuYadav1
Active Level 5
Options
Galaxy S
Anyone experiencing slight reduction in battery performance of S23 after update?
I hv been experiencing this along with somewhat heating issues (WARM TO BE PRECISE) a mere 30 minutes of chattin on whatsapp increases the mobile temperature and it feels warm althought i dont feel any jitter or lag.
I dont have a extreme phone usage... might watch youtube for an hour in whole day, 1 hour of whatsapp texts and 30 minutes of twitter scrolling. Even the standby battery drop has increased now.
Today i unpluged my charger at 91% and did a restart and after restart it was 90%💀.
A mere restart takes 1%.
I hope samsung improves it in further updates and also bring back the Screen burn in protection feafure for notification panel and Always on Display.
12 Comments
Maddy2024
Beginner Level 2
Galaxy S
I was an apple user and after a long time wanted to switch to android once and took S23 and the mobile is awesome but I can say battery backup is not upto mark as easily I can see a drop in percentage live while using what's app or Google feed or any other app. The same was never the issue on my 3 years old previous apple phone. This is bit irritating to use the phone with battery conscious in mind all the time now
Galaxy S
Bro i had same experience... i have been a apple user for so.long i hv used iphone 4s,6,XS Max and i user XS Max from Dec 2018 to Oct 2023 and i have to say it never failed to perform even when i have a peak Screen on time of 14 hours in a day.. it was just something else... i know s23 is compact phone so battery is comparatively small but this update has just ruined it.
0 Likes
sarfarazahmed
Active Level 8
Galaxy S
Same problem facing
Network issue and battery drain after Jan update
Galaxy S
Hope to see some improvement over next update.🙂
0 Likes
Pavandivvela
Active Level 7
Galaxy S
Yeh me too battery , network and performance issue after Jan update
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by given links. However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
lallkrishnan
Active Level 2
Galaxy S
Bro same heating isue .. ur issue reolved or not?
Galaxy S
No its not resolved yet.... and i m not happy with battery performance as my phone usage is not that extreme... the way battery depletes.... even standby on night consumes 2-3% battery sometimes and a mere restart consumes 1% battery.
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lallkrishnan
Active Level 2
Galaxy S
Heating issue?
0 Likes