Original topic:

Any updates on S20 plus vertical display line issue going on all over?

(Topic created on: 04-26-2022 03:26 PM)
438 Views
Sankar23
Active Level 3
Options
Galaxy S
I have recently posted regarding this vertical line issue on s20 plus series.There were no response from Samsung side.Iam actually a Samsung loyal customer with most of appliances and phones that I am using are all of Samsung. But this green line issue is going on most of the s20 plus series phones recently and while contacting the service centre they are charging 15.5k for this issue. 
If this is only for me,maybe at some point I can understand but it's happening for many customers recently. Please check internet you can see that or check olx where so many devices with vertical line issues.
Pls note,there were no accidents or incidents of drop for this issue, vertical lines are increasing all of a sudden.
Samsung pls check these incidents and do necessary steps or free display change for all these defected pieces and bring back customers trust.

Sankar23
Active Level 3
Galaxy S
No bro..I just send the details they asked,waiting for it.
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Krishnanunni
Beginner Level 3
Galaxy S
Mine is resolved... They did give me 50 percentage discount on new screen
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Visuravall
Active Level 4
Galaxy S
How did you get the deal? Can you dm me?
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Sankar23
Active Level 3
Galaxy S
I didn't get any discounts from them and my phone still have more than 15 lines..How did you u get this?
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Moxi
Active Level 3
Galaxy S
True.. I'm also facing this problem right now.. i wrote a mail to Samsung CEO and fail the complaint.. after day I received a call from Samsung Customer care.. I exaplin them about pink line.. they ask me summit my device to near samsung center for examination..after two days I received another phone call from Samsung Customer care and they informed that this is happen due to impact on device not a manufacturing display problem or a software glitch and even though you have a warrenty also this issue cannot be claimed by warrenty (as spoke person told) .. you need to paid for display cost around INR 15K but I clear explained that I not drop my mobile single time..not having single scratches on my mobile...Now I'm currently using my mobile with pink line..😡😩
Sankar23
Active Level 3
Galaxy S
I think that same thing is going on with me..the vertical lines are increasing day by day.
Visuravall
Active Level 4
Galaxy S
yes, they are sating random reasons to reject. And if they find even a tiny scratch like dent on your device (no matter it is from ages ago) they will stick to the fact that the drop is the reason for green lines. That must the the chargeable repair.
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DM17
Active Level 1
Galaxy S
Now in last 2 hrs lines increased 5 to 7
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Sankar23
Active Level 3
Galaxy S
Bro..same instead for me its 2 days
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Sankar23
Active Level 3
Galaxy S
But now total of 4 lines
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