Original topic:

Any updates on S20 plus vertical display line issue going on all over?

(Topic created on: 04-21-2022 05:26 PM)
1472 Views
Sankar23
Active Level 3
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Galaxy S
I have recently posted regarding this vertical line issue on s20 plus series.There were no response from Samsung side.Iam actually a Samsung loyal customer with most of appliances and phones that I am using are all of Samsung. But this green line issue is going on most of the s20 plus series phones recently and while contacting the service centre they are charging 15.5k for this issue. 
If this is only for me,maybe at some point I can understand but it's happening for many customers recently. Please check internet you can see that or check olx where so many devices with vertical line issues.
Pls note,there were no accidents or incidents of drop for this issue, vertical lines are increasing all of a sudden.
Samsung pls check these incidents and do necessary steps or free display change for all these defected pieces and bring back customers trust.

25 Comments
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!  
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support

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Sankar23
Active Level 3
Galaxy S
I had already done it and no use,they are charging nearly 16k now for display.Its not even my fault or I nvr dropped my phone..
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Visuravall
Active Level 4
Galaxy S
Welcome to the club bro!

There are many users nation wide even in asia. This is well known issue for every one but samsung. They are keeping it quite denying my every claim to them. All they say is warrenty is over and you have to pay for the new display. The cost is 16k. Such a cheap tricks they are practicing right now.
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Sankar23
Active Level 3
Galaxy S
Yes bro..Honestly I lost my trust for samsung. I thought they might help their loyal customers but they don't even care. Iam worried for my other Samsung devices .
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Pratheep007
Active Level 9
Galaxy S
Please join this thread to represent the issue collectively ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS. Post your grievance once again in this group.
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Pratheep007
Active Level 9
Galaxy S
Hi,
We have formed a page wherein many users who have experienced DISPLAY GREEN LINE ISSUE are expressing their grievance. We need your support too.
Please join this below thread to represent this display failure issue collectively.
Thread/ post name: ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS.
Search for the above page/thread in Samsung members app.
And Please post / copy paste your grievance once again in this group to show a collective representation of the problem. Thank you.
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