Original topic:

AFTER THE JULY 2024 UPDATE MY BATTERY IS DRAINING SUPER FAST ON MY S21 FE

(Topic created on: 07-09-2024 06:17 PM)
1365 Views
SupriyoDutta
Active Level 4
Options
Galaxy S
After the July 24 update my 1 year old S21 FE's charge is draining crazy fast. I slept with 40% charge left on my phone but when i woke up after 5 hours (my power saving was on wifi and mobile data off) my phone fully discharged and switched off... but my battery heal is in good condition..
15 Comments
Mr-RKS
Active Level 7
Galaxy S
Samsung downgraded their device performance via a update because new devices are coming.
Sameer
Active Level 8
Galaxy S
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Galaxy S
I faced the same issue, Visited service center they have replaced new battery saying it's a battery issue

After that it's still the same. I have already mentioned them I was facing the issue post june update
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SupriyoDutta
Active Level 4
Galaxy S
Its not a battery problem its update problem.. i thing samsung dsnt even test their own updates...and my warranty expired too.. so its just a trick to charge peoples money i guess
Galaxy S
Yeah bro I know. I have told the same it's an update issue. Unnecessarily they have charged money for battery replacement
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SupriyoDutta
Active Level 4
Galaxy S
Whats the price u have charged by them?
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