Hello Samsung India and My friends. I am facing 4g signal iss in my new samsung galaxy s7 edge.i used One plus 3, I phone 6 and other high end mobile in recent year at same place but i did not faced any 4g signal problem .My other family member used different mobiles they also don't have any issue regarding 4 signal. But why my galasy s7 edge also shows weak 4g signal in same area where all other mobile phone shows full signal? please if anybody has same issue or any some solution regarding this issue than reply. Thanks in Advance.
"Thanks for being with Samsung and for sharing your. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:- 1) Ensure that network frequency of your device should be selected on Auto-mode. Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE). 2) Search for the Network Manually as follows: Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search. 3) You may check by exchanging the SIM in SIM slots. 4) Insert different SIM card in your mobile and check if the issue is resolved or not. If still issue persists then we would suggest you to once contact with your service provider".
I am facing exactly the same problem and I have tried everything including returning my first handset to Samsung within 14 days of buying and again buying a new S7 edge but the weak signal problem remains the same even with my new handset. I feel it's a hardware problem with this model. Very disappointing to find a flagship model with inherent hardware issues which Samsung has not rectified.
