After the update, I am facing an issue with my Galaxy S Ultra where the data uplink and downlink drop every 5 to 10 minutes. To resolve this, I have to turn on Flight mode and then turn it off again, which temporarily restores the data connection. However, the problem recurs after a few minutes, and I have to repeat the process.
I have contacted my carrier and reset my phone's settings, but the issue persists. It occurs in every location, not just in a specific area. As a user of a flagship phone, I am disappointed with this issue and would appreciate it if Samsung could rectify it with an update. A possible solution could be to implement a feature that boosts the signal or forces a stable data connection to prevent this problem from occurring.
Additionally, I have noticed an issue with the Galaxy Gallery after the update. When I open a photo, the photo mastering or blur effects that were previously visible before the update are no longer option apply in main photo screen. Instead, I now have to go into the photo's settings and manually enhance it, which is more complicated and time-consuming. I kindly request that Samsung address this issue as well.
The data connection issue and Galaxy Gallery problem.
To recap, you've already:
1. Contacted your carrier 2. Reset your phone's settings
Let's try a few more troubleshooting steps specific to the S22 Ultra:
1. *Wipe cache partition*: Turn off your device, press and hold the Volume Up key, and then press and hold the Power key. Release the keys when the Android logo appears, and then select "Wipe cache partition" from the recovery menu. 2. *Boot in Safe Mode*: Press and hold the Power key until your device restarts. Release the Power key when you see the Samsung logo. Immediately press and hold the Volume down key. Your device will boot in Safe Mode. 3. *Reset network settings*: Go to _Settings_ > _General management_ > _Reset_ > _Reset network settings_. This will reset your network settings to their default values. 4. *Update your device*: Ensure your S22 Ultra is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
Regarding the Galaxy Gallery issue, you can try:
1. *Updating the Gallery app*: Check the Galaxy Store for any updates to the Gallery app. 2. *Resetting the Gallery app*: Go to _Settings_ > _Apps_ > _Gallery_ > _Storage_ > _Clear data_ and _Clear cache_.
If none of these steps resolve the issues, I recommend reaching out to Samsung support directly for further assistance.
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If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
