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02-07-2025 01:04 PM in
Galaxy SI recently purchased the Samsung Galaxy S25 Ultra, and I am facing a serious SIM registration issue with both of my SIM cards:
BSNL (Primary) - Calls & SMS
Airtel (Secondary) - Data
After inserting both SIMs, the phone detects them, and I get network signals initially. However, the signals randomly disappear without any movement, and a "No Signal" icon appears. This happens frequently, making it difficult to use the phone for calls or data.
To rule out any issues with my SIM cards, I purchased brand-new BSNL and Airtel SIMs today, but the issue still persists.
Troubleshooting Steps Tried (None Worked)
- Switched between 4G/3G only instead of 5G
- Manually selected the network provider
- Reset SIM settings (Settings > General Management > Reset > Reset Mobile Network Settings)
- Restarted the device multiple times
- Factory reset the phone
- Replaced existing SIM to new ones
Despite trying all these solutions, the problem remains. I would appreciate any guidance from the Samsung support team or community members who might have faced a similar issue. Is this a software bug, or could it be a hardware issue?
Solved! Go to Solution.
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02-10-2025 03:01 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.
You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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02-07-2025 01:11 PM in
Galaxy SBetter to go snd get it checked
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02-07-2025 01:11 PM (Last edited 02-07-2025 01:12 PM ) in
Galaxy SI too purchased one but mine is working well bro.
Sorry to hear about ur suffering!
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02-07-2025 01:46 PM in
Galaxy SIf this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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02-07-2025 02:06 PM in
Galaxy SThat's what I think.
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02-07-2025 02:10 PM in
Galaxy SBut to my surprise it wasn't at all a tedious task.
Ofcourse banking apps worked only after 24 hours of e sim transfer.... Security protocol.
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02-07-2025 02:18 PM (Last edited 02-07-2025 02:20 PM ) in
Galaxy SMoreover, after many people switched over to bsnl, citing the recent tariff hike, network is totally unstable in my region.
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02-07-2025 04:21 PM in
Galaxy S- Mark as New
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02-07-2025 04:27 PM in
Galaxy S- Mark as New
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02-07-2025 04:21 PM in
Galaxy S