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Beginner Level 2
I am using samsung galaxy note 9 since 1 year old, after update i am suffering from display issue,  its change yellowish in low brightness or less than 50%. Kindly fix these issue as soon as possible. 
This is not going to be done by samsung. So what to do next, does i need to replace display or with for the next update/visit service center??

4 Comments
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Expert Level 5
Go to service center brother
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Expert Level 5
Samsung only gives solution of replacement of display🤔
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Active Level 5
There is no fix for display through software update. Display is damaged.
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Active Level 7

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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