Original topic:

Green tint issue in Note 20 series

(Topic created on: 08-25-2020 09:16 AM)
452 Views
kaslokesh
Active Level 9
Options
Galaxy Note
When in march due to COVID 19, lockdown started, during same month, March security updates brought us gift of green tint issue..
Later it due to lack of social distancing in Samsung members app, Samsung gifted the Green tint wala issue to Note 10 series and S20 series also!!!

Now it seems community transmission has taken place and Samsung has gifted this Green tint wala issue to its latest Note 20 series.. Along with this Samsung gave this gift to Tab S7 too!!!
Read it here..

Android Authority: Some Galaxy Note 20 Ultra and Tab S7 owners report screen tinting issues. https://www.androidauthority.com/samsung-galaxy-note-20-green-tint-1150691/
6 Comments
kaslokesh
Active Level 9
Galaxy Note
Hope all ppls are safe from COVID 19.. Pls maintain social distancing and build ur immunity...
0 Likes
kaslokesh
Active Level 9
Galaxy Note
And pls pls wear mask...
0 Likes
Galaxy Note
Great news.
0 Likes
AndyRos
Beginner Level 2
Galaxy Note
same here after the latest update my phone started having this green screen. Is there any solution should we revert back to old software
0 Likes
AndyRos
Beginner Level 2
Galaxy Note
I got it after June security update.
0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes