After my lastest update on Samsung note 10 plus i am facing a issue in fast charging my device... Sometimes it support fast charging and display fast charging and sometimes it just charge normal from same charger..can u help me??
shut off fast charge then charge and see or else charge in safe mode to check problem change usb cable of adapter charge through pc connection clean your power socket in phone
it may happen when the ambient temperature is high. the phone will get heat while plugged in. to counter the heat the device itself pull down the charging speed.
Be rest assured by following the given steps your issue will be resolved:- 1. We always recommend to use genuine Samsung charger for charging your device. 2. Check physical condition of USB cable, if any tear or bent please replace it with the new genuine one.
3. Check device in safe mode :- Steps to enter into Safe Mode:- Press and hold the Power key, when Power off icon appears > hold power off icon. Exit safe Mode:- Restart device. Note:- If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
5. Reset the device :- Setting > General Management > Reset settings. Note :- Kindly create data backup of your device via SMART switch mobile application.
If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
