Original topic:

message app

(Topic created on: 10-14-2018 08:41 AM)
327 Views
saimidhun
Active Level 2
Options
Galaxy Note
note 9
message app  is not working properly 
 it will be hanged 
5 Comments
JaiSaran
Active Level 5
Galaxy Note
yes. in A8+ also.
NishitMehta
Active Level 8
Galaxy Note
Same Hear,We Can Expect The Bug Will Be Solved in New Octomber Security Update
Anonymous
Not applicable
Galaxy Note
same in s9 too
Pradiprajak
Active Level 7
Galaxy Note
Go to setting apps Uninstall update
samsung experiance home
AND
Samsung experiance service
the problum is solved2ad45bb-73fe-40ed-ba8a-663a011bce98.jpg
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admin_
Expert Level 5
Galaxy Note
Thank you for being a part of Samsung community. We would like to suggest you kindly follow the below mention steps to overcome the Issue:

- Navigate to apps >> Settings >> Apps >> Message >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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