saimidhun
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10-13-2018 03:31 PM in
Galaxy Note
note 9
message app is not working properly
it will be hanged
message app is not working properly
it will be hanged
5 Comments
JaiSaran
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10-13-2018 03:31 PM in
Galaxy Note
yes. in A8+ also.
NishitMehta
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10-13-2018 03:57 PM in
Galaxy Note
Same Hear,We Can Expect The Bug Will Be Solved in New Octomber Security Update
Anonymous
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10-13-2018 04:14 PM in
Galaxy Note
same in s9 too
Pradiprajak
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10-14-2018 08:41 AM (Last edited 03-14-2019 01:28 AM ) in
Galaxy Note
Go to setting apps Uninstall update
samsung experiance home
AND
Samsung experiance service
the problum is solve
samsung experiance home
AND
Samsung experiance service
the problum is solve
admin_
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10-21-2018 03:40 PM in
Galaxy Note
Thank you for being a part of Samsung community. We would like to suggest you kindly follow the below mention steps to overcome the Issue:
- Navigate to apps >> Settings >> Apps >> Message >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Apps >> Message >> Storage >> Clear data.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/