Highlighted
Active Level 1
I own note 10 I bought it in November now my phone is heating in every single activity like when capturing the images videoes the phone heats , charging, sometimes in general activity , during game or talking to someone for 10 -15 min kindly help I am very disappointed I think I wasted a huge amount in this device .


Kindly help my freinds 
Thank you 
6 Comments
Highlighted
Active Level 7
in capturing image and charging heating was normal
Reply
Loading...
Highlighted
Active Level 10
Its common bro nothing to worry. Phone will normally heat during this tasks which is normal.
Reply
Loading...
Highlighted
Active Level 7
just use mobile in safe mode for 2 -3 hr and try to reset mobile or vist nearest samsung service center
Reply
Loading...
Highlighted
Active Level 4
other idiots are making fun of these serious issue not in this comment
but I wrote in public
these is really a serious issue even you can not talk on call bcoz of heating
Reply
Loading...
Highlighted
Active Level 8
most phone electronics perform normally under 40° degree centigrade... so if your ambient temperature is over 40° the phone will get hot.
Reply
Loading...
Highlighted
Active Level 6

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

 

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...