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Active Level 1
I am Using samsung note 10 plus . I am facing fast battery draining and heating problem . Ia charged my phone to 100% at 6 pm . But after my moderate usage at 7pm it was at 27% . Screen on time us 4hrs ( approximately ) .

I turned on the following things .
[ ] WQHD+ (3040 x 1440)
[ ] AOD (from 5am to 10 pm)
[ ] Dolby Atmos
[ ] Edge lighting
[ ] Spen air actions
[ ] One hand operation +
[ ] Wifi upto 2hrs for a day (not continuously
No Mobile data .

My today's usege and Others are attached . Please guide me . 

Just updated latest version today .

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5 Comments
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Expert Level 1
This is not the case with my device! Please clear cache partition from recovery. If it does not help, take a backup and reset your device, even if that does not help, take your device to a service center, your battery might be damaged.
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Expert Level 4
put un necessary apps working in background to disable or sleep mode in your battery settings
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Active Level 5
This is problem with the latest update as many of samsung devices having the same update are facing problem of slow charging, charging freeze and phone heating while charging. So better to wait for news from samsung to fix this issue.
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Active Level 6
If you will play games then battery will drain fast. In your screenshot its not clear for how long you played games. So can't comment is there really drainage.
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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