Original topic:

heating problem in note 10

(Topic created on: 05-26-2020 07:44 PM)
127 Views
sha31nk10
Active Level 1
Options
Galaxy Note
I own note 10 I bought it in November now my phone is heating in every single activity like when capturing the images videoes the phone heats , charging, sometimes in general activity , during game or talking to someone for 10 -15 min kindly help I am very disappointed I think I wasted a huge amount in this device .


Kindly help my freinds 
Thank you 
6 Comments
Galaxy Note
in capturing image and charging heating was normal
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iamrohitkm
Expert Level 5
Galaxy Note
Its common bro nothing to worry. Phone will normally heat during this tasks which is normal.
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Galaxy Note
just use mobile in safe mode for 2 -3 hr and try to reset mobile or vist nearest samsung service center
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mj82
Active Level 4
Galaxy Note
other idiots are making fun of these serious issue not in this comment
but I wrote in public
these is really a serious issue even you can not talk on call bcoz of heating
batking33
Active Level 8
Galaxy Note
most phone electronics perform normally under 40° degree centigrade... so if your ambient temperature is over 40° the phone will get hot.
cs_member10
Expert Level 5
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

 

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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