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Active Level 3
Hi guys,
So i have been to beach a week's back and my note10+ got dipped into the water (sea water) for 15 seconds and i dried it up for almost 6 hrs.
Later that day when tried to plug in the charging, it resisted to charge as there was moist. I didn't  panic much and tried the next day, fortunately  it did. But since then, when i put on the cable sometimes it tells me there is moist still left in the port and dry it up.

Now (present day) i am not getting fast charge on connecting the 25w samsung charger.
It shows that 2hr 30mns to fully  charged from 15%.
Please help
5 Comments
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Active Level 8
try charging with different cable..
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Active Level 1

if you have any other phone which is C Type and supports 20W or more try that charger on it.

 

if not then i would really recommend you just go to Samsung and get it checked as i had the same problem but mine was a bit different in my case the charger just suddenly stops charging any phone.

 

i got it replaced.

 

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Expert Level 5
you have to visit the service center to get your charging port cleaned. This is only alternative. One last try before you visit SC use a hair dryer to blow out all moisture from changing port. if it works let us know or else visit SC 👍
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Active Level 3
thanks mate! will let you know once i try out :smiling-face:
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Active Level 8

Hi there,

 

Since your device requires physical inspection, kindly visit the nearby Samsung service center.

After physically examine your device, service center personnel will provide you the further resolution.

For address details of Samsung Service Centers follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members

 

 

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